TERMS AND CONDITIONS OF USE
PLEASE READ THESE TERMS OF USE CAREFULLY. BY USING THE PLATFORM, YOU AGREE TO BE BOUND BY ALL OF THE BELOW TERMS AND CONDITIONS.
1. INTRODUCTION
The website (https://www.suchetanaatman.com/) and the mobile application on Android and iOS Platforms 'Suchetana Atman' (together "Platform") are owned and operated by Suchetana Atman Spiritual Ventures LLP, a limited liability partnership incorporated in India under the Limited Liability Partnership Act, 2008 and having its registered office at A-601, Cypress, House of Hiranandani, Devanahalli, Bangalore Rural- 562110, Karnataka, India and includes any of our affiliates, associates, assignees or successors-in-interest as determined by us at our sole discretion and without requiring any prior notice or intimation to you ("LLP", "we" or "us" or "our"). Your ("you", "your" or "user") use of the Services (as defined herein) is subject to these terms and conditions ("Terms of Use").
1.1. Please read these Terms of Use, along with the Privacy Policy available at [https://suchetanaatman.com/policy] and all other rules and policies made available or published on the Platform as they shall govern your use of the Platform and the services provided thereunder.
1.2. By using or visiting the Platform, you signify your agreement to these Terms of Use and the Privacy Policy.
1.3. These Terms of Use are an electronic record as per the Information Technology Act, 2000 (as amended/re-enacted) and rules thereunder ("IT Act") and is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics code) Rules, 2021, which mandates the publishing of rules and regulations, privacy policy and terms and conditions for access or usage of any application or website. This electronic record is generated by a computer system and does not require any physical or digital signature. In addition, some of the Services may be subject to additional terms and conditions specified by us from time to time; your use of such solution is subject to those additional terms and conditions, which are incorporated into these Terms of Use by reference.
2. OVERVIEW OF THE SERVICES
We are, inter alia, engaged in the business of operating a digital-only spiritual mobile application that provides devotional, spiritual, and informational digital content and experiences to users through the application.
All services offered through the application are purely digital in nature and are intended for personal, non-commercial use only. No physical goods, in-person services, real-world rituals, or offline services are provided through the application ("Services").
3. ACCEPTANCE OF TERMS
By downloading and/or by registering or signing up for these Services, or otherwise having access to, receiving, and/or using the Platform, you acknowledge to have read, understood and consented to be governed and bound by these Terms of Use and the Privacy Policy. If you do not accept or agree to any part of these Terms of Use or the Privacy Policy, your usage of the Services will be terminated.
3.1. Subject to these Terms of Use, we grant you a limited, personal, non-exclusive, non-transferable, and revocable right to access and use the Services made available through the Platform solely for your personal, non-commercial use. The Services are provided exclusively in digital form and may include access to devotional, spiritual, and informational content, features, and functionalities offered through the Platform from time to time.
3.2. You agree not to circumvent, disable, or otherwise interfere with security-related features of the Platform, or features that prevent or restrict the use or copying of any content or information available on or through the Platform.
4. REGISTRATION AND ELIGIBILITY
4.1. Access to the Platform and use of the Services is available only to persons who are capable of forming legally binding contracts under the Indian Contract Act, 1872. Accordingly, persons who are incompetent to contract within the meaning of the Indian Contract Act, 1872, including but not limited to undischarged insolvents, are not eligible to access or use the Services.
If you are under the age of 18 (eighteen) years, you must not register on the Platform or use the Services. We reserve the right to deny, suspend, or terminate access to the Platform or Services if it is discovered or brought to our notice that you do not meet the eligibility requirements.
By accessing or using the Platform, you represent and warrant that you are of legal age to form a binding contract, that all information provided by you during registration is true, accurate, and complete, and that you are not prohibited from accessing or using the Services under any applicable law.
4.2. You may log into the application using your registered phone number and the password created by you, or through such additional authentication or verification mechanisms as may be implemented by the LLP from time to time, subject to applicable security requirements. You are responsible for maintaining the confidentiality of your login credentials ("Login Details").
4.3. Notwithstanding anything contained herein, you shall not:
4.3.1 provide any false personal information to us (including false/fraudulent Login Details) or create any account for anyone other than yourself without such person's explicit permission; or
4.3.2 use the Login Details of another person with the intent to impersonate that person.
5. YOUR RESPONSIBILITIES
5.1. By accessing or using the Platform, you represent and warrant that:
5.1.1. You have read, understood, and agreed to be bound by these Terms of Use and the Privacy Policy;
5.1.2. Your access to and use of the Platform and Services shall comply with all applicable laws and regulations;
5.1.3. Except for the limited right to access and use the Services in accordance with these Terms of Use, you do not acquire any ownership or proprietary rights in or to the Platform, the Services, or the underlying technology;
5.1.4. You shall not use the Platform or the Services in any manner inconsistent with these Terms of Use or the Privacy Policy;
5.1.5. You shall not resell, sublicense, or make any commercial use of the Services, or use the Services for any unlawful purpose, or in any manner that reasonably causes harm to us, the Platform, or other users;
5.1.6. You shall not copy, modify, decompile, disassemble, reverse engineer, or attempt to derive the source code or underlying ideas or algorithms of any part of the Platform or Services, except to the extent expressly permitted by applicable law;
5.1.7. You shall not introduce viruses, malware, or any other harmful or disruptive components, or otherwise interfere with or compromise the security, integrity, or performance of the Platform or its systems;
5.1.8. You shall not upload, post, publish, or transmit any content that:
(a) is false, misleading, defamatory, threatening, abusive, or harassing;
(b) promotes hatred, violence, terrorism, self-harm, or discrimination against any individual or group, including on the basis of religion, caste, race, or gender;
(c) infringes any intellectual property or other proprietary rights; or
(d) is obscene, sexually explicit, or otherwise inappropriate;
5.1.9. You shall not promote or engage in illegal activities, including the promotion of weapons, explosives, or prohibited substances;
5.1.10. You shall not make false, misleading, or malicious statements about us, the Platform, or the Services;
5.1.11. You shall not interfere with, disrupt, or attempt to gain unauthorized access to the Platform or related systems;
5.1.12. You shall not bypass or attempt to bypass any access control or security measures implemented by us;
5.1.13. You shall not use automated systems, scripts, bots, crawlers, spiders, or similar mechanisms to access or interact with the Platform without our prior written consent;
5.1.14. You shall not reproduce, distribute, adapt, publicly display, create derivative works from, or otherwise exploit any part of the Services except as expressly permitted under these Terms of Use;
5.1.15. You shall not remove, alter, or obscure any proprietary notices, legal notices, disclaimers, or intellectual property markings displayed on the Platform or within the Services.
6. PAYMENT TERMS
You acknowledge and agree that access to certain features or content available on the Platform may require payment of applicable fees. All payments for digital content or services offered through the Platform shall be processed exclusively through the authorized in-app purchase mechanisms made available by the applicable app store platform from which you download or access the application.
The applicable fees, if any, will be clearly displayed to you within the Platform at the time of purchase. Fees may be revised from time to time; however, any such changes shall apply prospectively only and shall not affect purchases already completed.
You acknowledge that billing, payment processing, refunds, and related transactions are handled by the respective app store platform in accordance with its terms and policies. We do not collect or store your payment instrument details.
Please note that your mobile network operator or internet service provider may separately charge you for data usage or connectivity in accordance with their own terms.
7. CANCELLATION AND REFUND POLICY
The Platform provides access to digital-only spiritual and informational content and features. Once access to paid digital content or features has been granted through the Platform, cancellation or refunds are governed by the policies of the respective app store platform through which the purchase was made.
We do not independently process cancellations or refunds for payments made through in-app purchases. Any requests for cancellation or refund must be initiated directly through the applicable app store and will be subject to its terms, conditions, and refund eligibility criteria.
Please review the refund and cancellation policies of the relevant app store before making any purchase. We do not guarantee refunds for completed digital transactions, except where required by applicable law or as determined by the app store platform.
8. ELIGIBILITY OF REFUNDS
Refund eligibility for any paid digital content or features accessed through the Platform is determined solely by the policies of the respective app store platform through which the purchase was made.
We do not independently assess or determine refund eligibility and do not guarantee refunds for completed digital transactions. Refunds, if any, shall be granted only in accordance with the applicable app store's refund policies and procedures, or as required under applicable law.
If a refund is approved by the app store platform, access to the corresponding digital content or features may be revoked or discontinued.
9. CONDITIONS TO USE
9.1. The Services are provided on a best-efforts basis. While we endeavor to ensure reasonable availability and functionality of the Platform, we do not guarantee uninterrupted or error-free access and shall not be responsible for temporary disruptions due to technical, maintenance, or operational reasons beyond our reasonable control.
9.2. By registering on or using the Platform, you consent to receiving service-related communications, including important updates, alerts, notifications, and information related to your use of the Services.
Subject to applicable law, you may also receive promotional or informational communications regarding features, offerings, or new launches made available through the Platform.
You may opt out of receiving non-essential promotional communications at any time by writing to us at contactus@suchetanaatman.com, our official support contact address displayed on the Platform.
We do not engage in unsolicited telemarketing calls, and any communications shall be made in accordance with applicable data protection, electronic communication, and telecommunications laws.
9.3. You acknowledge that access to and use of the Platform is at your own risk. You are responsible for implementing reasonable safeguards to protect your device(s), systems, and data from viruses, malware, or other harmful or destructive software that may be encountered while accessing or using the Platform.
9.4. To the maximum extent permitted under applicable law, we disclaim all liability for any loss, damage, or harm arising out of or in connection with your access to or use of the Platform or Services, including any reliance placed on the content made available through the Platform. Nothing in these Terms of Use shall exclude or limit liability to the extent such exclusion or limitation is not permitted by law.
10. INTELLECTUAL PROPERTY
10.1. You acknowledge and agree that Suchetana Atman Spiritual Ventures LLP is, and shall at all times remain, the sole owner or authorized licensee of all rights, title, and interest in and to the Suchetana Atman mobile application ("App"), including all associated intellectual property rights.
All content and materials made available on or through the App, including but not limited to software, features, functionality, design, text, audio content, sound recordings, images, graphics, and logos, are owned by or licensed to us and are protected under applicable intellectual property laws, unless expressly stated otherwise.
The App provides access to digital spiritual content intended to support personal devotion, meditation, inner reflection, and the understanding of Sanatan Dharma.
While the underlying mantras, chants, and ancient spiritual texts referenced in the App form part of the public domain and shared spiritual heritage, all original audio recordings, curated compilations, arrangements, translations, explanations, commentary, presentations, and other original expressive content made available within the App are the exclusive intellectual property of Suchetana Atman Spiritual Ventures LLP or its licensors and are protected under applicable intellectual property laws.
10.2. Subject to these Terms and Conditions, you are granted a limited, personal, non-exclusive, non-transferable, revocable license to access and use the App and any digital content purchased through in-app purchases solely for your personal, devotional, and non-commercial use, and only within the App. No ownership rights are transferred to you by virtue of such access or use.
10.3. Any reproduction, duplication, modification, recording, copying, re-uploading, redistribution, transmission, broadcasting, public performance, or commercial exploitation of the App or its original content, in whole or in part, without the prior written consent of Suchetana Atman Spiritual Ventures LLP, is strictly prohibited.
10.4. The content made available through the App is presented with respect for the spiritual traditions it represents. By using the App, you agree to access and use such content in a manner that respects these traditions and the rights of the creators, performers, and custodians of the original recordings and materials.
10.5. All trademarks, service marks, trade names, trade dress, and other proprietary identifiers displayed on the Platform are proprietary to us or our licensors. Except as expressly permitted under these Terms of Use, no content, code, algorithms, materials, or intellectual property available through the Platform or the Services may be copied, reproduced, modified, republished, uploaded, posted, transmitted, distributed, or otherwise exploited, in whole or in part, without our prior written permission.
10.6. If you wish to use any content from the App for public, educational, research, or collaborative purposes, you may contact us at contactus@suchetanaatman.com to request prior written permission.
11. THIRD-PARTY LINKS
11.1. The Platform may contain links to third-party websites or applications that are provided solely for informational or convenience purposes. You acknowledge and agree that when you access any third-party link, you may be redirected away from the Platform.
11.2. We do not control, operate, or endorse any third-party websites or applications, and we are not responsible for the content, accuracy, availability, or practices of such third parties. Different terms of use and privacy policies may apply to your use of third-party websites or applications.
11.3. The inclusion of any third-party link on the Platform does not imply any endorsement, approval, sponsorship, or association by us with the third-party website, application, or its operator.
11.4. Any information, data, or personal details you choose to provide to third-party websites or applications are governed by their respective terms of use and privacy policies. We disclaim all responsibility and liability arising from your access to or use of any third-party websites or applications.
11.5. We encourage you to review the applicable terms of use and privacy policies of any third-party website or application before interacting with such third party. We reserve the right, but are not obligated, to remove or disable access to third-party links made available through the Platform at any time.
12. INDEMNITY AND LIMITATION OF LIABILITY
12.1. Indemnity
To the extent permitted under applicable law, you agree to indemnify, defend, and hold harmless Suchetana Atman Spiritual Ventures LLP (the "LLP"), its partners, officers, employees, and affiliates, from and against any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:
(i) your access to or use of the Platform or the Services;
(ii) your breach of these Terms of Use or the Privacy Policy;
(iii) your infringement of any intellectual property or other rights of the LLP or any third party; or
(iv) your violation of any applicable law or regulation.
12.2. Limitation of Liability
To the maximum extent permitted under applicable law, the LLP and its affiliates shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, goodwill, data, use, or other intangible losses, arising out of or in connection with your access to or use of, or inability to access or use, the Platform or the Services, whether based on contract, tort (including negligence), warranty, or any other legal theory, even if advised of the possibility of such damages.
Nothing in these Terms shall exclude or limit liability to the extent such exclusion or limitation is not permitted under applicable law.
12.3. Internet and Data Transmission Risks
You acknowledge that communications transmitted via the internet are not completely secure. While the LLP takes reasonable measures to protect information transmitted through the Platform, absolute security cannot be guaranteed.
13. TERMINATION
13.1. We may suspend or terminate your access to the Platform or any part of the Services at any time, with or without prior notice, if we reasonably believe that:
(a) you have breached these Terms of Use or the Privacy Policy;
(b) your use of the Platform or Services is unlawful, fraudulent, abusive, or harmful to the LLP, the Platform, or other users; or
(c) such action is required to comply with applicable law or regulatory requirements.
13.2. We reserve the right, acting reasonably, to modify, suspend, discontinue, or cease operation of the Platform or any part of the Services at any time. Where reasonably practicable, we may provide prior notice of such action. Termination or suspension of the Platform or Services shall not entitle you to any compensation, except as required under applicable law or the policies of the relevant app store platform.
13.3. Upon termination or suspension, your right to access or use the Platform and Services shall immediately cease. Any provisions of these Terms of Use which by their nature are intended to survive termination shall survive, including, without limitation, Intellectual Property (Clause 10), Indemnity and Limitation of Liability (Clause 12), and Disclaimer (Clause 18).
14. GOVERNING LAW
14.1. These Terms of Use, and any notices or communications provided electronically, shall be admissible in judicial or administrative proceedings to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form, in accordance with applicable law.
14.2. These Terms of Use shall be governed by and construed in accordance with the laws of India. Subject to applicable law, the courts located in Bengaluru, Karnataka, India, shall have exclusive jurisdiction over any disputes arising out of or in connection with these Terms of Use or your use of the Platform or Services.
15. SEVERABILITY
15.1. Severability. If any provision of these Terms of Use is held to be invalid, illegal, or unenforceable under applicable law, such provision shall be modified or severed to the minimum extent necessary to render it valid and enforceable, and the remaining provisions shall continue in full force and effect.
15.2. Waiver. The failure or delay by us to exercise any right, power, or remedy under these Terms of Use shall not operate as a waiver of such right, power, or remedy. Any waiver of compliance with these Terms of Use shall be effective only if made in writing and executed by our authorized representative, and shall apply solely to the specific instance for which it is given.
16. MODIFICATION OF TERMS OF USE
16.1. We reserve the right to modify, update, or revise these Terms of Use from time to time. Any changes to the Terms of Use will be made available by posting the updated version on the Platform and/or by providing notice through the Platform or via the contact details associated with your account, where reasonably practicable.
16.2. We may, acting reasonably, modify, suspend, or discontinue the Platform or any part of the Services, including the availability of any features, content, or functionality, at any time. Such changes shall not give rise to any liability, except as required under applicable law or the policies of the relevant app store platform.
16.3. It is your responsibility to review these Terms of Use periodically to stay informed of any updates. Your continued access to or use of the Platform or Services after the effective date of any modifications shall constitute your acceptance of the revised Terms of Use.
17. MISCELLANEOUS
17.1. Notices. Unless otherwise specified in these Terms of Use, any notices or communications under these Terms shall be provided in writing and may be delivered electronically, including via email or through the Platform. Notices shall be deemed to have been duly given when sent to the contact details associated with your account or when made available through the Platform, as applicable.
17.2. No Third-Party Rights. These Terms of Use are entered into solely between you and the LLP. Nothing contained herein shall be deemed to create any rights or benefits in favor of, or be enforceable by, any third party under applicable law.
18. DISCLAIMER
18.1. The Suchetana Atman mobile application and associated platform ("Platform") are intended solely for spiritual, devotional, and informational purposes. The Platform does not provide medical, health, therapeutic, clinical, psychological, legal, financial, or professional services of any kind.
18.2. The listening to or recitation of mantras, chants, stotras, or other spiritual content made available through the Platform is intended for spiritual reflection and meditative practice only and is not a substitute for professional medical advice, diagnosis, or treatment. No claims are made regarding the diagnosis, treatment, cure, prevention, or improvement of any medical or health condition. Users should always seek the advice of qualified professionals for any health-related or professional concerns. Individual experiences and outcomes may vary.
18.3. The spiritual practices and content provided through the Platform are intended to support inner growth, clarity of mind, devotion, and spiritual connection. They are not a replacement for personal effort, disciplined action, learning, skill development, or practical engagement required in everyday personal or professional life. Spiritual practice is intended to complement, not replace, individual responsibility and effort.
18.4. All virtual experiences offered through the Platform are symbolic and devotional in nature. They do not constitute the performance of real-world religious rituals, priest-led ceremonies, or formal spiritual services, and are not intended to replace temple visits, traditional rituals, or guidance provided by qualified priests, gurus, or spiritual teachers.
18.5. While the underlying mantras, chants, and ancient spiritual texts referenced in the Platform form part of the public domain and shared spiritual heritage, the original audio recordings, curated presentations, arrangements, translations, explanations, and digital formats made available through the Platform are protected works. Such content may be accessed only for personal, devotional, and non-commercial use within the Platform, subject to these Terms and Conditions.
18.6. The Platform may use AI-based voice or content-generation technologies to convert written material into audio or to enhance personalized devotional experiences based on information voluntarily shared by users. AI-generated content is provided solely for informational and devotional enhancement and should not be interpreted as authoritative religious, scholarly, or professional guidance.
18.7. While reasonable efforts are made to ensure accuracy and authenticity, variations may occur due to regional traditions, differing scriptural interpretations, or customary practices. Users are encouraged to exercise personal discretion, discernment, and judgment while engaging with the content.
18.8. The Platform provides digital-only spiritual and informational content rooted in the philosophy, traditions, and practices of Sanatana Dharma. Such focus is intended solely for spiritual education, personal reflection, and devotional exploration, and does not imply disrespect, discrimination, or preference over any other religion, belief system, or spiritual practice.
18.9. The Platform does not promote or support content involving black magic, witchcraft, voodoo, harmful occult practices, or any unlawful, exploitative, or unethical activities. All content is curated with the intention of promoting ethical, spiritual, and culturally respectful practices.
18.10. The Services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied. To the maximum extent permitted by applicable law, the LLP disclaims all warranties relating to the accuracy, completeness, reliability, suitability, or usefulness of the content or Services, and assumes no responsibility for any reliance placed by users on such content.
18.11. Your use of the Platform and engagement with its content is voluntary and at your own discretion. No fiduciary relationship or special duty of care is created by your access to or use of the Platform.
18.12. The Platform is operated from the Republic of India. No representation is made that the content or Services are appropriate or lawful for use outside India. Users accessing the Platform from outside India do so at their own risk and are solely responsible for compliance with applicable local laws.
18.13. Where applicable, the Suchetana Atman mobile application and associated platforms may display advertisements, sponsored content, or promotional materials provided by third-party entities. Such content is presented for informational purposes only.
The LLP does not endorse, guarantee, or make any representations regarding the accuracy, reliability, quality, safety, suitability, or legality of any products, services, or claims made by third-party advertisers.
Any interactions, communications, transactions, or dealings between you and third-party advertisers are solely between you and the respective third party. Suchetana Atman Spiritual Ventures LLP shall not be responsible or liable for any loss, damage, dispute, or dissatisfaction arising from or related to such third-party content or interactions.
Users are encouraged to exercise independent judgment and conduct their own due diligence before engaging with any third-party products, services, or offers.
19. CONTACT
In the event that you wish to raise a query or complaint with us, please contact our Grievance Officer (contact details set out below) who shall acknowledge your complaint within 24 (twenty four) hours from the time of receipt of such complaint. Kindly note that once your complaint is received, we shall use our best efforts to redress it within a period of 15 (fifteen) days from the date of receipt of such complaint:
YOU HAVE FULLY READ AND UNDERSTOOD THESE TERMS OF USE AND VOLUNTARILY AGREE TO ALL OF THE PROVISIONS CONTAINED ABOVE.
PRIVACY POLICY
PLEASE READ THESE TERMS OF USE CAREFULLY. BY USING THE PLATFORM, YOU AGREE TO BE BOUND BY ALL OF THE BELOW TERMS OF THE PRIVACY POLICY.
The website (https://www.suchetanaatman.com/) and the mobile application on Android and iOS Platforms 'Suchetana Atman' (together "Platform") are owned and operated by Suchetana Atman Spiritual Ventures LLP, a limited liability partnership incorporated in India under the Limited Liability Partnership Act, 2008 and having its registered office at A-601, Cypress, House of Hiranandani, Devanahalli, Bangalore Rural- 562110, Karnataka, India and includes any of our affiliates, associates, assignees or successors-in-interest as determined by us at our sole discretion and without requiring any prior notice or intimation to you ("LLP", "we" or "us" or "our"). Your ("you", "your" or "user") use of the Services (as defined herein) is subject to these terms and conditions ("Terms of Use").
This Privacy Policy ("Privacy Policy") sets out the privacy practices of the LLP with respect to the entire content of the Platform.
This Privacy Policy is an electronic record as per the Information Technology Act, 2000 (as amended / re-enacted) and rules thereunder ("IT Act") and is published in accordance with the provisions of Rule 3 (1) of the of the Information Technology (Intermediaries Guidelines and Digital Media Ethics code) Rules, 2021, which mandates the publishing of rules and regulations, privacy policy and terms and conditions for access or usage of any application or website. This electronic record is generated by a computer system and does not require any physical or digital signature. We request you to go through this Privacy Policy and the Terms of Use (https://suchetanaatman.com/policy) carefully before you decide to access this Platform and avail the Services.
For the purposes of this Privacy Policy, the words "us", "we", and "our" refer to the LLP and all references to "you", "your" or "user", as applicable means the person who accesses, uses and/or participates in the Platform in any manner or capacity.
The protection and security of your personal information is our top priority and we have taken all necessary and reasonable measures to protect the confidentiality of the user information and its transmission through the internet.
By using our Services and the Platform or by otherwise giving us your information, you agree to the terms of this Privacy Policy. You also expressly consent to our use and disclosure of your Personal Information (as defined below) in the manner prescribed under this Privacy Policy and further signify your agreement to this Privacy Policy and the Terms of Use. If you do not agree to this Privacy Policy, do not subscribe to the Services, use the Platform or give us any of your information in any manner whatsoever.
1. COLLECTION OF INFORMATION
1.1 We may collect and process information from you, through your use of the Platform, or which is provided to one of our partners or through any engagement with us. We may collect and process personal information provided by you, including but not limited to:
a. information that you voluntarily provide, including but not limited to any information that identifies or can be used to identify, contact or locate the user such as full name, phone number, gender, photograph, date of birth, time of birth, place of birth, country of birth, gotra, nakshatra, rashi, and immediate family members names (father/husband/son of/daughter of/wife of).
b. any data that is automatically captured by the Platform such as your mobile phone operating system, every computer / mobile device connected to the internet is given a domain name and a set of numbers (Registered Office Address: A-601, Cypress, House of Hiranandani, Devanahalli, Bangalore Rural- 562110, Karnataka, India) that serve as that computer's Internet Protocol or "IP" address. When you request a page from any page within the Platform, our web servers automatically recognize your domain name and IP address to help us identify your location. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed the Platform;
1.2. All payments made through the Platform are processed by the applicable app store platform in accordance with its policies. We do not collect, store, or process any payment instrument or card-related information, including card number, bank account details, expiry date, or CVV, in the course of such transactions.
2. USE OF INFORMATION COLLECTED
2.1 Use of Information for Providing Services
The primary purpose of collecting information is to enable Suchetana Atman Spiritual Ventures LLP (the "LLP") to operate and provide the Platform and Services in an effective, secure, and user-friendly manner. The LLP may use the information collected from you for the following purposes:
a. to provide, operate, and maintain the Services offered through the Platform;
b. to manage user access, authentication, and account-related functionality (where applicable);
c. to monitor, analyze, and improve the performance, functionality, and user experience of the Platform;
d. to diagnose technical issues and ensure the security and integrity of the Platform;
e. to remember basic preferences or information provided by you to facilitate efficient access and use of the Platform;
f. to verify your eligibility to access or use the Platform and Services, where required;
g. to notify you about updates, changes, or improvements to the Platform or Services;
h. to send service-related communications, including administrative messages, alerts, and notifications necessary for the proper functioning of the Platform;
i. to comply with applicable legal, regulatory, and compliance obligations;
j. to protect against fraud, misuse, security threats, or unlawful activity and to enforce the LLP's Terms of Use.
2.2 Sale of Assets, Merger, Acquisition, Bankruptcy
Information collected from you may be transferred to a third party as a result of a sale or acquisition, merger or bankruptcy involving the LLP.
2.3 Cookies and Similar Technologies
The Platform may use limited cookies or similar technologies, such as device identifiers or analytics tools, to support essential functionality, improve performance, and understand how users interact with the Platform. These technologies help us ensure a smooth user experience, analyze usage patterns in an aggregated and anonymized manner, and enhance the overall functioning of the Services.
We do not use cookies or similar technologies for behavioural advertising or ad targeting.
Certain third-party service providers, such as analytics or infrastructure providers, may use limited tracking technologies solely for the purpose of providing their services to us. The information collected through such technologies is governed by the privacy policies of the respective third-party service providers.
You may manage or restrict certain tracking permissions through your device or platform settings. Please note that disabling such technologies may impact the availability or functionality of certain features of the Platform.
3. SHARING OF INFORMATION
3.1 Sharing
Other than as stated in this Privacy Policy, the LLP may share aggregated and anonymized demographic information with its affiliates or partners for analytical, research, or operational purposes. Such information does not identify any individual and is not linked to personal information.
The LLP does not sell or rent your personal information to third parties.
The LLP may share personal information only to the extent reasonably necessary with trusted third-party service providers who assist in operating the Platform, providing analytics, hosting infrastructure, or supporting essential services. Such service providers are bound by appropriate confidentiality and data protection obligations.
The LLP may disclose personal information where required to do so by applicable law, regulation, legal process, or governmental request, or where necessary to protect the rights, safety, or security of the LLP, its users, or the public.
While the LLP implements reasonable technical and organizational measures to protect personal information, no method of transmission or storage is completely secure. Accordingly, the LLP shall not be responsible for any unauthorized access, loss, or disclosure of information arising from events beyond its reasonable control.
3.2 Service Providers
The LLP may engage trusted third-party service providers to support the operation, maintenance, or delivery of certain aspects of the Platform or Services, such as technology support, analytics, infrastructure hosting, or customer support.
Where necessary, the LLP may share limited personal information with such third-party service providers solely for the purpose of enabling them to perform services on behalf of the LLP. Such sharing shall be restricted to information that is reasonably required for the performance of their functions.
The LLP's contractual arrangements with such third-party service providers require them to maintain the confidentiality and security of personal information and to use such information only for the purposes specified by the LLP, and in accordance with applicable data protection laws.
3.3 Regulatory Disclosures
The LLP may disclose personal information only where necessary and in accordance with applicable law. Such disclosure may be made to governmental authorities, law enforcement agencies, regulators, or other authorized third parties where the LLP reasonably believes that such disclosure is required:
(i) to comply with applicable laws, regulations, court orders, legal processes, or governmental requests;
(ii) to enforce these Terms of Use or this Privacy Policy;
(iii) to protect the rights, property, safety, or security of the LLP, its users, or the public;
(iv) to detect, prevent, or address fraud, security incidents, or technical issues; or
(v) to prevent or investigate unlawful or prohibited activities.
Any such disclosure shall be limited to the information reasonably necessary for the stated purpose and carried out in compliance with applicable legal requirements. Where permitted by law, the LLP may not be able to provide prior notice of such disclosures.
3.4 Referrals
Where the Platform provides an optional referral or invite feature, you may choose to share a link or message inviting others to access the Platform. Any contact details you choose to provide for this purpose are used solely to facilitate the referral request and are not retained or used by the LLP for any other purpose without additional consent.
3.5 Link to Third Party Websites
The Platform may contain links to third-party websites or applications for informational or convenience purposes. Please note that once you leave the Platform, you will be subject to the privacy policies and practices of such third parties, which may differ from this Privacy Policy.
The LLP does not control and is not responsible for the content, privacy practices, or security of any third-party websites or applications. We encourage you to review the privacy policies of any third-party website or application that you choose to visit.
Accessing third-party websites or applications linked through the Platform is done at your own discretion and risk, and the LLP shall not be responsible for any loss or damage arising from your interaction with such third parties.
3.6 Log Data
In the event of an error, crash, or technical issue within the Platform, the LLP may collect limited diagnostic information through third-party service providers ("Log Data") to identify and resolve such issues.
Log Data may include information such as your device's Internet Protocol (IP) address, device model, operating system version, app configuration at the time of the error, the date and time of usage, and other technical or diagnostic statistics.
This information is collected solely for the purposes of troubleshooting, improving performance, and maintaining the stability and security of the Platform, and is not used to personally identify users beyond what is necessary for these purposes.
4. SECURITY OF INFORMATION
4.1. The LLP has implemented reasonable administrative, technical, and organizational security measures designed to safeguard personal information against unauthorized access, disclosure, alteration, or destruction. Personal information is processed only in a manner that is compatible with and relevant to the purposes for which it was collected or otherwise authorized by you.
Where applicable, the Platform may allow users to access, review, and request correction or deletion of their personal information, subject to applicable law and operational limitations.
4.2. The LLP uses commercially reasonable safeguards to preserve the integrity and security of your information against loss, theft, unauthorized access, disclosure, reproduction, use, or modification.
4.3. The information collected from you may be stored and processed in India and/or in other jurisdictions where the LLP or its service providers maintain facilities. By submitting information through the Platform, you acknowledge and consent to such transfer, storage, and processing. The LLP will take reasonable steps to ensure that personal information is treated securely and in accordance with this Privacy Policy.
4.4. You acknowledge that no method of transmission over the internet or method of electronic storage is completely secure. While the LLP strives to protect your information, absolute security cannot be guaranteed. To the maximum extent permitted by applicable law, the LLP shall not be liable for any unauthorized access, disclosure, or loss of information resulting from factors beyond its reasonable control.
4.5. In the event the LLP becomes aware of a security breach involving your personal information, the LLP will take reasonable and appropriate steps to investigate, mitigate, and remediate the incident and, where required by applicable law, notify affected users.
5. EXCLUSIONS AND LIMITATIONS
5.1. Scope of this Privacy Policy. This Privacy Policy applies only to personal information collected by the LLP through the Platform in accordance with this Privacy Policy. It does not apply to information collected through any third-party websites, applications, or services that may be accessed through links on the Platform.
Any information that you voluntarily provide to the LLP outside the intended use of the Platform, including unsolicited communications or information not requested by the LLP, may not be subject to the protections of this Privacy Policy.
5.2. Third-Party Responsibility. The LLP restricts access to personal information to its employees, agents, and authorized third-party service providers only on a need-to-know basis and subject to confidentiality and data protection obligations.
The LLP is not responsible for the privacy practices, security, or handling of personal information by third parties outside the scope of the LLP's contractual or legal control, including information that you independently choose to share with such third parties.
6. DATA RETENTION
The LLP retains personal information only for as long as is reasonably necessary to fulfill the purposes for which it was collected, or as required or permitted under applicable law.
If you wish to request deletion of your account or request that the LLP no longer use your personal information to provide the Services, you may contact us at contactus@suchetanaatman.com.
Notwithstanding the foregoing, the LLP may retain certain personal information for a limited period after account deletion or termination where such retention is reasonably necessary to comply with legal or regulatory obligations, resolve disputes, complete account closure processes, investigate or prevent fraud or misuse, enforce applicable agreements, or for other legitimate business purposes permitted under applicable law.
7. RIGHT TO WITHDRAW CONSENT
You may withdraw your consent to the collection, use, or disclosure of your personal information at any time, by submitting a written request to the LLP at contactus@suchetanaatman.com.
Upon receipt of a valid withdrawal request, the LLP will cease processing the relevant personal information within a reasonable period, except to the extent that continued processing or retention is required or permitted under applicable law, including for compliance with legal obligations, dispute resolution, fraud prevention, or enforcement of applicable agreements.
Please note that withdrawal of consent may affect your ability to access or use certain features or Services available on the Platform.
8. RIGHT TO ACCOUNT DELETION
You may request deletion of your account at any time by contacting the LLP at contactus@suchetanaatman.com.
Upon receipt of a valid account deletion request, the LLP will take reasonable steps to delete or anonymize your account and associated personal information within a reasonable period, subject to applicable technical and operational limitations.
Notwithstanding the foregoing, the LLP may retain certain personal information to the extent required or permitted under applicable law, including for compliance with legal or regulatory obligations, resolution of disputes, prevention of fraud or misuse, enforcement of agreements, or completion of account-closure processes.
Once your account has been deleted, your personal information will not be used for any further processing, except where retention or processing is required in accordance with this Privacy Policy and applicable law.
9. RIGHT TO CORRECTION
You are responsible for ensuring that the personal information you provide to the LLP, including contact details submitted during account registration, is accurate and up to date.
If you wish to request correction or updating of any personal information that the LLP holds about you, you may submit a written request by contacting us at contactus@suchetanaatman.com.
Upon receipt of a valid request, the LLP will take reasonable steps to review and process the request within a reasonable timeframe, subject to applicable legal and operational requirements.
10. NOTIFICATION OF CHANGES
The LLP may update this Privacy Policy from time to time to reflect changes in its information practices or applicable legal requirements. Any updates will be posted on the Platform, and the revised Privacy Policy will become effective as of the date of posting, unless stated otherwise.
If the LLP makes material changes to this Privacy Policy, it will provide reasonable notice through the Platform or by other appropriate means prior to such changes becoming effective, where practicable.
You are encouraged to review this Privacy Policy periodically to stay informed about how your information is protected.
11. GRIEVANCE OFFICER
In the event you wish to raise any query, concern, or complaint in relation to the Platform, the Services, or this Privacy Policy, you may contact the Grievance Officer of the LLP using the details provided below.
In accordance with applicable law, the Grievance Officer shall acknowledge receipt of your complaint within 24 (twenty-four) hours and shall make best efforts to resolve the complaint within 15 (fifteen) days from the date of receipt.
12. ADDRESS FOR PRIVACY QUESTIONS
If you have any questions, concerns, or requests regarding this Privacy Policy or the LLP's collection, use, or disclosure of personal information, you may contact us at contactus@suchetanaatman.com.
The LLP will use reasonable efforts to respond promptly to privacy-related requests, questions, or concerns. Except where required by applicable law, the LLP may be unable to respond to inquiries that are unrelated to this Privacy Policy or the LLP's privacy practices.
YOU HAVE READ THIS PRIVACY POLICY AND AGREE TO ALL OF THE PROVISIONS CONTAINED ABOVE.